Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service staff is educated to rapidly attend to all of our Linux web hosting service users’ inquiries and help requests. Via our ticketing system, it will be possible to fill in your request and a support crew fellow member is going to go back to you within maximum 1 hour. In fact, practice has confirmed that the average solution time is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is supplied by a crew of educated specialists who’re prepared to react to your request as quickly as possible. You can easily make contact with the tech support team staff by opening a help support ticket from your Hosting Control Panel or by posting us an email message. On business days, you may also call us on the phone or use the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require guidance while working within the Control Panel, you could always select the Help key and track down your issue in the list of posts that will come up. We have as well turned a lot of the articles and reviews into instructional videos. The catalogue of training videos will come up if you click on the Videos key located in the top right angle.