Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Guarantee

  • Our client assistance Dept is present 24/7 to attend to all your support inquiries. Each ticket you send out to us will be responded to within up to one hour. If your situation requires the aid of one of our administrators, we will forward the ticket to the technician on duty and will notify you that the issue is being taken care of.

  • Top quality support service
  • Qualified Client Help And Support Service

  • We’ll be on line for you 24/7 to offer useful information and client support as well as to aid you with any trouble that you could stumble upon while you are maintaining your virtual server. We are able to help you with all pre–installed software, like your OS, server admin panel (with regards to the VPS type) and the Hosting Control Panel produced 100% by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Hosting Control Panel that is provided at zero cost with your VPS gives a built–in collection of articles. There’s a selection of in–depth how–to content articles and an array of step–by–step video classes that show all the necessary web site administration jobs. You can use them by clicking the Help or Video control keys in the top right corner of each Control Panel section.