A 99.9% Server Uptime
We have set up our web hosting platform using reliable hardware components and strongly tweaked software. Our administrators have installed a customized version of SELinux on all our servers to guarantee utmost security and dependability. We have installed several DDoS prevention appliances coupled with powerful firewall programs to make sure our network is unassailable and secure.
All Linux web hosting service packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s vital to also set up your own network architecture. That is why we set up a custom–configured internal network in all our datacenter facilities. Based on premium–quality Juniper switches and routers, our internal network allows for very fast data transfer rates and is fully redundant.
Hence, you will take advantage of a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, regardless of which hosting package you have picked.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your cash on the line, you can’t feel truly safe. For this reason, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel happy with our hosting service or in case you wish to get a bit more powerful web hosting solution, like a Linux VPS servers or a dedicated servers – you will get a full refund, without hidden fees or refund charges.
24/7 Technical Support
We have mindfully handpicked each individual member of our 24x7 support team to make certain that we can offer the best possible customer support service you can get. Each of our technical support engineers has several years of experience working with web hosting accounts behind his back, so they know what they are doing. And they’re available 24x7 – you will be able to touch base with them at any time and they’ll reply ASAP.
Their average response time is less than 20 minutes, while with many other web hosting distributors you need to wait around for days. And we also offer you a 1–hour response time guarantee. No matter what happens, your queries will be answered in less than sixty minutes.