A live chat is a real-time way of communication between a hosting supplier's support crew and its customers. It is a very efficient method to get some information about the website hosting services or have some issue resolved since you are talking to a live agent. The advantages of using a real-time chat service rather than calling or opening a support ticket are the low possibility of errors when you exchange info like usernames or domain names, the more rapid response time as the communication is live plus the fact that you don't need to stay on the chat constantly - you'll be able to do something else while the agent examines the issue in question. Also, you will be able to be a part of a live chat room from any kind of computer that's connected to the world wide web, avoiding the telephone costs that you will have to pay when you are calling to another country.
Live Chat Support in Web Hosting
We provide a live chat assistance service for all of the Linux web hosting service that we offer and we're able to help you with almost everything in real time. In case you do not have an account with our company yet, we will be able to provide you with more details about the plans in order to help you to choose the most appropriate plan. If you are an active customer, we are able to assist you with any general or billing issue and also with a number of common tech matters, such as an e-mail address setup in a desktop email client. In case you can't give us a call for whatever reason or you're in a country where we do not have a local phone number, our live chat will be the best choice to get in touch with us. Certainly, some troubles require additional time to investigate and test, so you'll need to open a support ticket to our technicians, however, we will save your time and help you with lots of issues on the chat.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we supply with our semi-dedicated service, you're able to get the the right answers for any questions you may have or get various problems resolved without delay. Our chat service is accessible every day, so you will be able to talk to an agent even on weekends and holidays. In the event that you're unsure which plan would be better for your websites or if our hi-tech cloud hosting platform covers some system requirements, you may join the live chat prior to purchasing anything. If you are an existing customer, you can receive more details about billing issues, account settings as well as a variety of common technical troubles you may experience, let's say in case you can't set up an e-mail account in a client on your computer. Our live chat will save you considerable time regardless where you are or when you get in touch with us.